Choose a project key

Before you start

• You choose the key when you create the project, in the Create a project window. See Create a project.
• It cannot be changed afterwards. Take the time to choose it.

Choose the key

A valid key follows three rules:

• It has 2 to 10 letters, from A to Z, in capitals. No digit, no space, no accent, no hyphen.
• No other project has it, even an archived one, even a project you cannot see.
• It is permanent. Every ticket of the project carries it in its own key, for example FORM-42.

Prefer a short key taken from the project name, such as FORM for “Formuloo Site”. You will read it on every ticket.

Enter the key

1. In the Create a project window, click in the Key field. Under the field, the product recalls the rule: 2 to 10 capital letters · unique · cannot be changed after creation.
2. Type the key. Lower-case letters become capitals as you type.
3. Leave the field. If a project you can see already has this key, the message appears under the field. For other projects, the check happens when you send the form.
4. Finish with Create the project.

If you get stuck

What you see	What to do
“The key is required.”	Enter a key before creating the project.
“The key has 2 to 10 capital letters, with no digit or space.”	Remove the digits, spaces, accents and symbols, or complete a one-letter key.
“The key holds at most 10 letters; the rest was not kept.”	The field kept the first ten letters. Check that they suit you, or shorten the key.
“This key is already taken by another project. Choose a different one.”	Choose another key.
“Check the name and the key: the input was rejected.”	The service refused the key or the name. Check both, then click Create the project again.

Good to know

• The key stays the same for the whole life of the project. Ticket keys, and the links that quote them, such as /t/FORM-42, therefore stay valid.
• An archived project keeps its key. No project can be deleted for now. A key that has been used is therefore never freed.
• The key appears in the Key column of the projects list, and under the project name in its sidebar.