Create a site

Before you start

• Only a Super Admin creates a site. Other accounts see the list of their sites, without the creation field.
• A site is not a team. The site decides who can see whom and who joins which projects. A team is just a group of people inside a site.
• You do not need to create a site for someone who signs up on their own. When they create their first project, they automatically get their own site, and they are its administrator.

Create the site

1. In the sidebar, open Sites. On a phone, Sites is in the bottom bar.
2. In the Name of the new site field, enter the site’s name.
3. Click Create a site. The site appears in the list, with zero members and zero projects.

As a Super Admin, you see every site in the organisation. Your role does not make you a member of any of them, so the Your role column shows a dash for the sites you have not joined.

Give it a first administrator

A site starts empty. Until it has an administrator, only a Super Admin can manage its members.

1. In the top bar, click Settings (the cog), then User accounts.
2. On the person’s row, click the ⋮ button. Its tooltip says Actions for followed by the name.
3. Choose Add to a site.
4. In Site, choose the site you have just created.
5. In Role in the site, choose Administrator.
6. Click Add. A message confirms that the person has joined the site.

The site administrator then manages its members. See Manage a site’s members.

Rename a site

1. In Sites, click the site’s name.
2. Next to the title, click Rename.
3. Enter the new name.
4. Click Save.

A site administrator can rename it, as can the Super Admin. A plain member does not see the Rename button.

If you get stuck

What you see	What to do
“The name is required and cannot exceed 200 characters.”	Enter a name of 200 characters at most.
“This account is already a member of the site.”	The person is already in it. Change their role from the site’s page.
“Only a site administrator can do this.”	Your role in this site has changed. Reload the page, or ask a site administrator.
The Name of the new site field does not appear.	Your account is not a Super Admin.

Good to know

• A site cannot be deleted.
• The Default badge marks the site that holds the projects created before sites existed.
• Each project belongs to one site and never changes site. When you are a member of several sites, the Create a project window offers a Site field. Otherwise, the project is created in your site.
• Becoming a member of a project brings you into its site. Leaving a project does not take you out of the site.